Tuesday, April 30, 2013

Display Remarketing from Search Ads Out of Beta

A version of this post originally appeared on the DoubleClick search blog.

Back in October, we announced the beta release of display remarketing from search ads, which allows advertisers to use insights from paid search clicks to remarket to audiences across ad exchanges via DoubleClick Bid Manager, or the Google Display Network (GDN) -- all with a seamless, tagless workflow. 

We’re excited to announce that display remarketing from search ads is now out of beta, and is available to all DoubleClick Search customers globally. This brief video provides a visual explanation:


Already, customers have shown some impressive results. Anton Kanis, Head of Business Solutions, Netherlands for OmnicomMediaGroup, has been using the feature to remarket via DoubleClick Bid Manager. Kanis notes “Display remarketing from search ads is proving itself to be a very valuable feature, often outperforming regular funnel remarketing and sometimes even search in terms of CPA.”

If you’re interested in trying display remarketing from search ads to take advantage of more cross-channel opportunities, reach out to your DoubleClick representative, visit the DoubleClick site, or contact the DoubleClick Search support team at ds-support@google.com.

Posted by the DoubleClick Team

Restaurants and Financial Marketing - Part I




Cupcakes, smoothies, fro yo, and noodles.  What do all of these foods have in common (other than the fact that they are all delicious)?   Many of the establishments that make and sell these foods are like rabbits.  You see one, and then, pretty soon, you see many more just like it cropping up in neighborhoods all around town – all with slight variations of the same name, menu, and even logo and color scheme.  These are all food trends that are all trying to play the same game.

A billboard advertisement I saw in my hometown the other day was clearly trying to simulate a national noodle chain with its pithy punch line and swirly font, and it got me thinking about sustainability and marketing.

QR codes, flash mobs, iPads and “coffee shop branches.”  These are all trends, too…trends that a lot of credit unions have smartly employed in their marketing and member experience efforts. 

Pursuing a trend doesn’t necessarily mean there isn’t room for business continuity and sustainability.  However, every business – whether it is a cupcake shop or a credit union - has to be incredibly smart and deliberate about its plans or, like most trends, it will end up going the way of the tofu ice cream shop.

How can you leverage trends successfully?

Step One: The most important thing to remember when pursuing any trend is making sure that the trend fits your credit union’s strategic goals, culture, and target audience(s).  If you are doing it merely because you’ve seen a bunch of other credit unions doing it (like the restaurants above), then the trend won’t be a lever for success.    

Step Two: As your credit union is serving that next cup of gourmet coffee, keep your eyes on the horizon.  The next trends are already on their way, and you need to be ready to adapt your service model and product suite when appropriate to capitalize on those trends while keeping true to your credit union’s identity and strategic goals. 

Step Three: Stay tuned for Part II of this series for more on what your credit union can learn from successful restaurants.  You may want to dress up for this one and call for a reservation.  

Amanda


MarketMatch solves business problems for credit unions and banks through marketing by providing FOCUS, generating MOMENTUM, and creating measurable RESULTS.  We are the only marketing firm to offer an ROI guarantee for our clients.

Contact me to learn how MarketMatch can help you with your marketing efforts, whether it is through marketing strategy, branding or rebranding, budget planning, new product development, and much more.  Learn more about all of our client services by clicking here. 


Monday, April 29, 2013

A 10 Year Old, Bad Dancing, 2 Dogs & Your Agency Relationship

I haven't seen it yet, but I'm sure it's out there.  You know, EVERYTHING is caught on video now-a-days.

I first want to apologize to everyone, and then explain myself.

When you see that video of the dashingly handsome, painfully modest, suburban man acting 15 years younger than his true age and doing a dance in his front yard that is a unique interpretation of an Irish jig and the Macarena ... I'm sorry. But I had a darn good reason!!!

My 10 year old son mowed my lawn ... by himself ... for the first time this Saturday.  
(Pause, while I do ANOTHER little dance)

At face value, this seemingly has NO meaning to you, my fine marketing reader. But wait, it will!

With my son dutifully walking straight lines back and forth in my yard, it freed me up to do a lot more. I was able to mulch the flower beds and straighten up the shed. With a much more productive Saturday than I had anticipated - I was able, on Sunday, to be a lazy slob and nap with my pit bulls on the couch.

Don't get me wrong. It wasn't easy to hand over the mower. And at first, I kept stepping in to go back over small strips that he missed. Even now, I look at the yard and know that it doesn't look EXACTLY how it would if I were to do it, but it looks pretty darn good. And thanks to his help, I was able to accomplish significantly more.

Now, think about your 3rd party partnerships. Like my handing off the mower, it may be hard to relinquish some tasks. And since we are, in great part, in a creative business, I can guarantee that the solution an agency comes up with will be different than the direction you would have taken. 

There are two reasons to engage a 3rd party marketing firm:
1) When you need additional expertise in an area that simply isn't your forte.
2) When there aren't enough hours in the day to focus on all the things that really matter.

Had I kept stopping to "recommend" better ways for my son to mow, I would have never gotten my other work done.

That's the trick to a sound partnership, isn't it? You need to know when to let go and trust your partner. Assign them the jobs that you are comfortable handing off or where you need the added expertise. Unlike my boy, I'll bet it's NOT their first time behind the mower. Then you can look like a hero by completing more than expected. Heck, you might even have time to hit the couch and nap with your pups too.


We bring these marketing philosophies to credit unions and community banks nationwide, and would love to bring them to your institution too.  Contact us to see how.

With nearly 214,000 visits worldwide, we hope that you enjoy this blog.  If you find it helpful, please share it with your colleagues.  Also, check out our YouTube Channel for short video blogs about financial marketing.  

MarketMatch is also a nationally and internationally requested speaker.  Contact us to bring our marketing ideas to your next conference.

937-426-9848
Follow me on Twitter @egagliano





Friday, April 26, 2013

The Importance of Being Seen: Viewability and Brands

Brand marketers since the “Mad Men” era have often sought insight to a simple question: ‘Was my ad seen?’ The answer was that your ad was published, your commercial ran, your online impression served on a web page, but it was impossible to say with certainty whether an ad was viewed or not. Thanks to leaps forward in digital technology and the hard work of many in the industry, it's now possible to measure whether an ad is viewable onscreen. Given this progress, it's not a matter of if this becomes the standard, but when.

We support a viewable impressions standard and have been partnering with the industry to push this forward. Today we've reached an important milestone on this journey - Media Rating Council (MRC) accreditation for our viewability measurement solution, Active View, which we introduced last year.

"We are very pleased that Google has achieved accreditation for its Active View product" said George Ivie, CEO and Executive Director of the Media Rating Council.  "Viewable impressions are an important foundational improvement in digital measurement and an important step toward comparability with other electronic media."

Active View complements our other investments in making digital an effective medium for brand marketers and their awareness-building campaigns, like Lightbox ads and TrueView in AdMob and games. These efforts appear to be paying off for brand advertisers: we saw a 65 percent increase last quarter alone in the number of brand advertisers using our brand formats and buying tools.

The Active View Roadmap

Viewability has the power to transform the industry: improving the value of marketers’ spend, and of publishers’ sites. We’ve also designed this metric to be actionable, not just for after-the-fact reporting. Based on Active View, advertisers can buy reservable inventory on the Google Display Network (GDN), paying only for impressions that meet the Interactive Advertising Bureau’s proposed viewability standard - at least 50% on screen for one second or longer.

Effective metrics also serve as a universal currency, building an understanding between marketers and content creators about the best way to reach an audience, and the value of an ad on a page. This is why we’ll be building Active View into our products both for advertisers and publishers. In addition to its use on the GDN, Active View reporting will be available in DoubleClick for Advertisers and DoubleClick for Publishers in 2013. Long term, we see this becoming the new standard for how impressions are bought, sold and measured, replacing the “served impressions” metric we have today.

While many intuitively suspected that increased viewability would directly translate into better campaign performance, we now have data to back that up. On our network, we compared ads by the number of seconds they appeared on screen and found:
  • Users are more likely to click on viewable ads -- up to 21 times more.
  • Viewability can help publishers discover “gold below the fold,” with CTR doubling, on average, for below-the-fold inventory. On average, we’ve found that CTR is comparable for viewable above-the-fold and viewable below-the-fold inventory.
  • The longer users view an ad, the bigger the boost for click-through rates (we saw up to a 125% increase when an ad was viewed for more than 20 seconds).

Figure 1.  Comparison of CTR for viewable v. non-viewable ads, shown for all ads (left panel) and BTF inventory only (right panel) (100% = the average CTR of the specified dataset).


Figure 2.  CTR by viewable time, detail.
*Data source for all figures:  Google Display Network 2% sample from February 2013; display ads only; viewable = 50% onscreen.  In all figures, 100% on the y-axis denotes the average CTR across all ad queries in the specified dataset.

Google’s MRC accreditation, which currently applies to the Google Display Network and DoubleClick for Advertisers, was based on a thorough assessment of a number of factors, including the detection process, quality control and delivery standards.

With this accreditation, we are one step closer to making a viewable standard a reality for our partners. With better measurement, we think it's possible to unlock a new golden age of creation across the web, where users can enjoy great content, brands can connect with their customers and content creators can accelerate their growth.

Posted by Neal Mohan, Vice President, Display Advertising

Thursday, April 25, 2013

The Customer Journey to Online Purchase

Savvy marketers understand that you don’t always seal the deal with a single message, image, or advertisement. A user may see a display ad, click on a link from a friend, or do a search before buying something from your website — and all of these interactions can play a role in the final sale. It’s important to understand the entire customer journey so you can measure all of the elements that contribute to your campaigns, attribute the right value to them, and adjust your marketing budgets where appropriate.

That’s the philosophy behind Google Analytics tools like Multi-Channel Funnels and Attribution Modeling. Tens of thousands of our largest advertisers are gaining valuable insights from Multi-Channel Funnels every month, and we’ve collected these insights using aggregate statistics to develop a benchmarking tool — The Customer Journey to Online Purchase. This interactive tool lets you explore typical online buying behavior and see how different marketing interactions affect business success.


The tool draws on Ecommerce and Multi-Channel Funnels data from over 36,000 Google Analytics clients that authorized sharing, including millions of purchases across 11 industries in 7 countries. Purchase paths in this tool are each based on interactions with a single ecommerce advertiser.

You’ll find benchmark data for:
  • how different marketing channels (such as display, search, email, and your own website) help move users towards purchases. For example, some marketing channels play an “assist” role during the earlier stages of the marketing funnel, whereas some play a “last interaction” role just before a sale.
  • how long it takes for customers to make a purchase online (from the first time they interact with your marketing to the moment they actually buy something), and how the length of this journey affects average order values.

Channel Roles in the Customer Journey
The data shows that every industry is different — the path to purchase for hotel rooms in Japan is not necessarily the same as the path as for an online supermarket in Canada.

A few findings stand out, in particular:
  • As you might expect, customers typically click on display ads early in their purchase journeys, but in some industries, such as US travel and auto, display clicks tend to occur closer to the purchase decision.
  • Across industries and countries, paid search has a fairly even assist-to-last interaction ratio, implying that this channel can act both in the earlier and later stages of the customer journey.

Advanced tip:
  • Once you’ve explored the benchmarks, look deeper into your own marketing data with the Multi-Channel Funnel reports, and consider defining your channels and campaigns to separate out categories that are specific to your business needs.

Purchase values and the length of the journey
We also see interesting patterns emerge when examining the length of the customer journey. While the majority of purchases take place within a single day or a single step (i.e., a single interaction with one marketing channel), longer paths tend to correlate with higher average order values. 

For example,
  • in US Tech, online purchases that take more than 28 days are worth about 3.5 times more than purchases that occur immediately. And while 61% of tech purchases take place on that first day, only 53% of revenue comes from single-day purchases.
  • in Consumer Packaged Goods (CPG), on the other hand, most purchases (82%) are quick, likely because these are smaller and simpler purchases that don’t require much research.
  • in Edu / Gov, 41% of revenue comes from multi-day purchases, but 60% of revenue comes from multi-step purchases — suggesting that even when customers make decisions in a relatively short time period, they often have multiple marketing interactions before purchasing.

Advanced tip:
  • In Multi-Channel Funnels or the Attribution Modeling Tool, you can adjust the lookback window to reflect the typical length of the purchase path in your industry. For example, if your business tends to have shorter paths, you can zoom in on paths that take 5 days or less:

Putting the benchmarks to work
For marketers, it’s always a crucial challenge to design campaigns that deliver the right message at the right moment in a customer’s journey to purchase. We hope these benchmarks will provide useful insights about the journey and help you put your business into context. In particular, take a look at the final infographic, the “Benchmarks Dashboard,” to get a quick overview of your industry. Then, when you view your own data in the Multi-Channel Funnels reports in Google Analytics, you’ll gain a better understanding of where different channels impact your conversions and what your typical path looks like, so you can adjust your budgeting and marketing programs accordingly.

Try The Customer Journey to Online Purchase today on Google’s new Think Insights website.

Happy analyzing!

Introducing “The Customer Journey to Online Purchase" — interactive insights on multi-channel marketing

Savvy marketers understand that you don’t always seal the deal with a single message, image, or advertisement. A user may see a display ad, click on a link from a friend, or do a search before buying something from your website — and all of these interactions can play a role in the final sale. It’s important to understand the entire customer journey so you can measure all of the elements that contribute to your campaigns, attribute the right value to them, and adjust your marketing budgets where appropriate.

That’s the philosophy behind Google Analytics tools like Multi-Channel Funnels and Attribution Modeling. Tens of thousands of our largest advertisers are gaining valuable insights from Multi-Channel Funnels every month, and we’ve collected these insights using aggregate statistics to develop a benchmarking tool — The Customer Journey to Online Purchase. This interactive tool lets you explore typical online buying behavior and see how different marketing interactions affect business success.


The tool draws on Ecommerce and Multi-Channel Funnels data from over 36,000 Google Analytics clients that authorized sharing, including millions of purchases across 11 industries in 7 countries. Purchase paths in this tool are each based on interactions with a single ecommerce advertiser.

You’ll find benchmark data for:
  • how different marketing channels (such as display, search, email, and your own website) help move users towards purchases. For example, some marketing channels play an “assist” role during the earlier stages of the marketing funnel, whereas some play a “last interaction” role just before a sale.
  • how long it takes for customers to make a purchase online (from the first time they interact with your marketing to the moment they actually buy something), and how the length of this journey affects average order values.

Channel Roles in the Customer Journey
The data shows that every industry is different — the path to purchase for hotel rooms in Japan is not necessarily the same as the path as for an online supermarket in Canada.

A few findings stand out, in particular:
  • As you might expect, customers typically click on display ads early in their purchase journeys, but in some industries, such as US travel and auto, display clicks tend to occur closer to the purchase decision.
  • Across industries and countries, paid search has a fairly even assist-to-last interaction ratio, implying that this channel can act both in the earlier and later stages of the customer journey.

Advanced tip:
  • Once you’ve explored the benchmarks, look deeper into your own marketing data with the Multi-Channel Funnel reports, and consider defining your channels and campaigns to separate out categories that are specific to your business needs.

Purchase values and the length of the journey
We also see interesting patterns emerge when examining the length of the customer journey. While the majority of purchases take place within a single day or a single step (i.e., a single interaction with one marketing channel), longer paths tend to correlate with higher average order values. 

For example,
  • in US Tech, online purchases that take more than 28 days are worth about 3.5 times more than purchases that occur immediately. And while 61% of tech purchases take place on that first day, only 53% of revenue comes from single-day purchases.
  • in Consumer Packaged Goods (CPG), on the other hand, most purchases (82%) are quick, likely because these are smaller and simpler purchases that don’t require much research.
  • in Edu / Gov, 41% of revenue comes from multi-day purchases, but 60% of revenue comes from multi-step purchases — suggesting that even when customers make decisions in a relatively short time period, they often have multiple marketing interactions before purchasing.

Advanced tip:
  • In Multi-Channel Funnels or the Attribution Modeling Tool, you can adjust the lookback window to reflect the typical length of the purchase path in your industry. For example, if your business tends to have shorter paths, you can zoom in on paths that take 5 days or less:

Putting the benchmarks to work
For marketers, it’s always a crucial challenge to design campaigns that deliver the right message at the right moment in a customer’s journey to purchase. We hope these benchmarks will provide useful insights about the journey and help you put your business into context. In particular, take a look at the final infographic, the “Benchmarks Dashboard,” to get a quick overview of your industry. Then, when you view your own data in the Multi-Channel Funnels reports in Google Analytics, you’ll gain a better understanding of where different channels impact your conversions and what your typical path looks like, so you can adjust your budgeting and marketing programs accordingly.

Try The Customer Journey to Online Purchase today on Google’s new Think Insights website.

Happy analyzing!

Wednesday, April 24, 2013

Easier planning, better reporting: New tools for display ads

Great ad campaigns have always required two things: knowing your audience, and using that knowledge to reach them in smart ways.

Today we're thrilled to announce new innovations that will help display advertisers with both parts of that equation. They are the Google Display Planner and two new reports: Demographic Performance and Placement Performance.

First, meet the Google Display Planner, a free research and planning tool that delivers targeting ideas and estimates to help you build better display campaigns. Based on data you enter, the tool suggests places to run your ads on the Google Display Network along with key related details: impression and cookie ranges for our inventory, age and gender breakdowns, and historical cost-per-click (CPC) information.  These features can help you: 
  • Find new inventory.  Display Planner finds and suggests thousands of websites, mobile applications and video channels for your ads across the online world. 
  • Generate targeting ideas. Are you trying to reach golfers, or new parents? Just describe their interests, websites you know they visit and products they buy. Display Planner will use that data to suggest good keywords and other targeting ideas.
  • Turn data into insights.  What is the total opportunity for your Google Display Network campaign and what can you expect in return? Display Planner tells you, with estimates and historical data to back it up.
Display Planner
Display Planner is part of AdWords, so with one click you can add your plan directly to your account, or download to share it. Display Planner will be available in the Tools & Analysis menu, and will be rolling out to the US over the course of this week, and globally in the next few weeks.  You can learn more in our Help Center.

Now for the other half of the equation: knowing your audience. Our two new reports will help you understand how your ads perform across different customer segments and websites. 

Demographic Performance Reports show how different demographic segments, gender and age buckets, respond to your messages by showing the impression, click and conversion rates for each group - a marketer's dream!  Armed with these new insights you can quickly tailor your ads to be more relevant for your audience, and modify your targeting and bidding settings for better performing campaigns. 

New Age Reports in Display Network Tab
New Placement Performance Reports combine automatic and managed placements in one report, so you can see quickly how your ads perform on different websites and adjust your targeting and bidding accordingly and with ease. These new reports will be available globally in the next few weeks in the Display Network Tab.   

The beauty of digital is real-time information and real-time action. We hope these new features will give you more insights, better ways to act on them, and an easier and more efficient way for you to buy display ads.

Posted by Christian Oestlien, Director of Product Management, Google Display Network

The Periodic Table of Google Analytics

The following is a guest post from Jeff Sauer, Vice President at Three Deep Marketing, a Google Analytics Certified Partner. Jeff writes often about Digital Marketing at his Jeffalytics Blog and he writes about Travel on his Free World Traveler blog. 

I have long compared Google Analytics to the slogan for board game Othello: "A Minute to Learn, a Lifetime to Master" because it is so easy to get started, yet there are so many customization options and continuous product improvements that it takes years to master all aspects contained within GA.

The Google Analytics team has done such an amazing job at making the product easy to use that a significant portion of the web measures their website performance with Google Analytics. With that said, I've found that because it is so easy to use, not all marketers are aware of the advanced features contained within GA.

While conducting in-person Google Analytics training the past several years, I have been looking for the best way to show my students just how much they can do with Google Analytics. While a comprehensive classroom session goes a long way, a more elegant way of simplifying the complex is also valuable in the long run.

After much brainstorming with colleagues, we came up with the idea of creating the Periodic Table of Google Analytics, inspired by similar periodic table pieces that have ran in the past by well known marketing focused websites. Since the concept works so well for displaying many elements in one place, it worked perfectly for defining the 60+ elements that were included in the Periodic Table of Google Analytics. We hope you enjoy the results!


We created the table to be consumed in many different ways. On Jeffalytics.com, you will find an interactive version of the table which gives an explanation of each element as you hover over. You can also find a printable PDF version of the document for printing at home. Last, we have created an embeddable graphic that you can share on your site.

Posted by Jeff Sauer, Google Analytics Certified Partner

Tuesday, April 23, 2013

Google Analytics Premium expands into Europe and drives insights for 3 Suisses, Rocket Internet, Privalia & LAN

Bonjour, guten Tag, & hola -- we’re expanding Google Analytics Premium to France, Germany and Spain. Google Analytics Premium is all the power and ease you expect from Google Analytics standard, plus extras that help larger businesses get the most from its robust capabilities. Google Analytics Premium provides access to a dedicated services and support team, service guarantees, and greater data processing power - all for one flat fee.

Now companies can purchase directly from our network of Google Analytics Premium Authorized Resellers in France, Germany, & Spain. Leading up to this launch, we worked with a select few European reseller partners and well known global companies to help us kick the tires and ensure that Google Analytics Premium has been regionally tested for success. Big thank you to our clients 3 Suisses, Rocket Internet, Privalia Group & LAN along with our first reseller partners fifty-five, Trakken, e-Wolff, WATT, Webanalytics.es & Metriplica for sharing with us their experience using Google Analytics Premium.

Here are a few ways that they’ve found Google Analytics Premium to be helpful:


Headquartered in Croix, France
With a presence in almost 20 countries throughout Europe, 3 Suisses is a major e-retailer and the 2nd largest fashion and home-decor site in France. In order to continually improve customer service and site performance in Europe, 3 Suisses chose Google Analytics Premium in part for the close collaboration with Google’s teams. The main objectives are:
  • Improve the purchasing experience of millions of customer on their websites
  • Optimize the performance of product merchandising for over a million visitors per day
  • Enrich CRM programs with web analytics data in order to develop a 360-degree view of customers
  • Boost the fast-paced development of 3 Suisses’ e-commerce activities
In order to quickly reach these business objectives, 3 Suisses is working with 55, a long-standing partner well known for its expertise in Business Analytics. 55 are helping to implement and leverage Analytics in all realms of their business organization. A major objective for 3 Suisses is to allow marketers and managers alike to make fast decisions that can help them to achieve their ambitious e-commerce growth targets. The Analytics interface is incredibly user-friendly and easy to use, which makes it an important asset to foster a broad user adoption across 3 Suisses’ teams.



Headquartered in Berlin, Germany
Rocket Internet is a leading international online venture firm & incubator, with over 100+ companies launched in over 25 countries since 1999. Rocket Internet decided to purchase Google Analytics Premium via Trakken Web Services in Germany to support their growing businesses. The additional product features helped them break through the limitations they had been experiencing with the standard version of Google Analytics. Google Analytics Premium’s dedicated account support and increased features helped them to truly scale and grow data driven decision-making across all of their businesses. Read the full case study



Headquartered in Barcelona, Spain
The Privalia Online Fashion Group was founded in Barcelona in 2006, as a private club that offers flash sales on fashion’s top brand at exceptional prices exclusively for its members. They selected Google Analytics Premium through authorized reseller WATT to gain insights on how their users respond to content tests, personalization, and on different types of devices (mobile, tablet, desktop). Read the full case study

Google Analytics Premium meets the demanding digital analytical needs of Privalia. We find it to be a  comprehensive, flexible, easy to use solution, with a rich pool of professional users in Spain. We have confidence that we can scale with it being backed by Google and the support of its local partner network (Google Analytics Certified Partners). We’ve been impressed at the constant innovation, with new features and improvements released each year without losing usability.
 - Andres Flores, Marketing Business Intelligence & Web Analytics Manager, Privalia.



Headquartered in Las Condes, Chile and operating in Spain
LAN Airlines is one of the top flight carriers in the world, flying to 96 destinations across Latin America, North America, Europe, and Oceania. Their website LAN.com is a key component of their sales path, they have selected Google Analytics Premium through authorized reseller Metriplica.com in Spain to help them find insights on their digital marketing. They want to find the right information to enable them to make decisions fast, and expand use of analytics throughout their company with the ease of use and robustness of the Analytics Premium platform. They also receive constant support and training from Metriplica to help them grow sales through data based insights.

Google Analytics Premium provides businesses with more processing strength for granular insights, a dedicated services and support team, service guarantees and up to 1 billion hits per month, all for one flat fee. For those with more than 1 billion hits, tiered pricing is available.  Google Analytics Premium helps power the analytics of world-class brands including Travelocity, Gilt, TransUnion, Zillow, Papa Johns & IGN.

We’re excited to see how analytical companies in France, Germany, and Spain take advantage of the data, flexibility and account support offered by Google Analytics Premium. If you would like to learn more about Google Analytics Premium and how it can help your business, contact the Google Analytics sales team or one of our Google Analytics Premium Authorized Resellers.

Posted by Clancy Childs, Google Analytics Premium Team

Upgrade to enhanced campaigns more easily with the new AdWords upgrade center

Enhanced campaigns help you reach people with the right ads based on their context - including location, time of day and device - without having to set up and manage several separate campaigns. For most advertisers, upgrading is a simple 3-step process. Already, advertisers have upgraded more than 1.5 million campaigns and seen strong results.

New upgrade center

Today we're introducing the upgrade center to make upgrading easier for advertisers with lots of campaigns. With the upgrade center, you can upgrade several campaigns at a time and merge campaigns together with just a few clicks. As the upgrade center rolls out to all accounts over the next few weeks, you can access it from the left-hand nav bar on the Campaigns tab. Learn more.


Upgrade center entry point

There are two basic ways to use the upgrade center.

1. Bulk upgrade

This option provides a fast way to upgrade multiple campaigns that don’t need to be merged. Rather than upgrade campaigns one at a time, you can select several campaigns, choose a mobile bid adjustment, view traffic estimates, and upgrade with fewer clicks.

2. Merge and upgrade

If you have search-only or search+display campaigns that have similar keywords and location targets, the upgrade center automatically identifies them as candidates to merge. You’ll then be able to preview and adjust the proposed campaign settings, ad groups, and extensions for the merged campaign. By default, ad groups and budgets will be combined. Other campaign level settings and extensions in the Primary campaign will override those in the Secondary campaign.


Table view of merged campaign settings

After creating new enhanced campaigns, we recommend upgrading your extensions for more control, flexibility and relevance. You may also want to add back any important keywords, negatives, extensions, or location targets from your Secondary campaign which were left behind in the merge.

We recommend upgrading display-only campaigns rather than merging them together. The upgrade tool doesn't support the ability to merge image ads, audience targeting criteria, and other display-specific campaign elements.

There’s also an advanced mode in the upgrade center, which provides a view of all of the campaigns in your account, providing more flexibility and less guidance if you’ve already developed a strategy for how to merge and upgrade.

Reminders
Starting on July 22, 2013, we will begin upgrading all campaigns to enhanced campaigns.  As you’re upgrading to enhanced campaigns, please continue to share your feedback using our feedback form.

To learn more about strategies for upgrading to enhanced campaigns and the upgrade center, please join us today at 10:00 a.m. PDT at our Learn with Google webinar.

Posted by Neil Inala, Product Manager, AdWords

Thoughts from a 100 Mile Ultra-Marathon

My sister-in-law is amazing!


Last weekend, she ran in a 100 mile race. To put that in perspective, it's a race the equivalent of Dayton, Ohio to Indianapolis, Indiana ... on foot! 

She had 30 hours to complete the 100 mile trek, and she was ready! She had been training for months, and she had a plan. She knew when she would rest, when to eat, when to take electrolytes and when she would ... well, when you're planning to traverse 100 petrol-free miles, you need to plan for everything!

She toed the line on Saturday morning confident, prepared and excited. Ahead of her lay six 16.6 mile laps, all she had to do was work her plan.

Much like the plan you're currently working. As we race into the 5th month of 2013, you fully understand your objectives, have a in-depth understanding of your target audience, know when you want to promote key products and have defined milestones to reach. You have a plan to acquire, retain and build relationships. When you toed the starting line in January, you were confident, prepared and excited too.

For about a week before the race, it had been raining in Indiana. Though the April showers might bring May flowers, they also brought terrible flooding to the ultra-marathon course. On each of the six laps, racers were expected to cross 8 knee-to-hip deep water crossings. That averages one water crossing per every 2 miles ... for 100 miles. Add to that, when the sun set, temperatures fell significantly colder than anyone had predicted. In the end, her plan was spot-on. Her legs held up great, her cardio was outstanding and her mind was clear. But after roughly 3 consecutive marathons, the water and cold won-out. With symptoms of hypothermia, she had to stop, take off her shoes, and think back on the adventure.

The real story here is not in how the race ended, but in that it ever started at all. The ambition of a 100 miler is amazing.

Now, look at your plan. What factors this year have made you want to stop, take off your wet running shoes and look back? Has unemployment taken a sharp climb in your market? Has a competitor gotten more aggressive than expected? 

The lesson is that the best, most thought out planning and preparation can never prepare us for the actual outcomes. Since we will never experience life-threatening physical limitations in marketing, we simply need to adjust, tweak the plan and keep running.


We bring these marketing philosophies to credit unions and community banks nationwide, and would love to bring them to your institution too.  Contact us to see how.

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MarketMatch is also a nationally and internationally requested speaker.  Contact us to bring our marketing ideas to your next conference.

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