Showing posts with label attitudes. Show all posts
Showing posts with label attitudes. Show all posts

Wednesday, November 20, 2013

Beyond Tacos, Guacamole, and Hugs: El Dia de los Muertos

Latino influence in the US keeps growing one cultural example at a time. The Wall Street Journal published on Friday November 1, 2013 an article entitled "No Bones About It, Day of the Dead Is Finding New Life." The article talks about a trend among non-Hispanics, particularly in areas of heavy Latino presence like California and Texas, who now set up altars to their dead relatives in different locations. An interesting example is that of a non-Hispanic woman in Oceanside, California, who created an altar to her father in the trunk of his car.

I am surprised as I thought that this particular ritual would not transfer from the population of Mexican origin to non-Hispanics.  I had the impression that spiritual rituals tend to be more strongly culture bound and related to deeply ingrained beliefs and emotions.  Emotions that are derived from people's upbringing and sense of self.

But there it is! Not only has hugging become popular (see a prior blog post), but now more spiritually oriented beliefs are transcending their origin. The Day of the Dead celebrated on All Saints Day, has its roots in cultural beliefs that talk about the skies opening on that day so the souls of the dead pour back to earth to spend time with loved ones. Then, the loved ones left behind celebrate the life of the departed with lively parties at cemeteries, homes, and other locations.

In Google.com/trends one can see that the highest number of searches for both "dia de los muertos" and "day of the dead" happened in 2013 in the United States and that the States where those searches originated most prominently were California, New Mexico, and Texas. Clearly these searches may have been originated mostly by Latinos, nevertheless, why would 2013 be the highest incidence year when immigration from Mexico and Latin America is lower than in many prior years? It is likely that these searches originate from many non-Hispanics who are embracing the celebration.

At the Center for Hispanic Marketing Communication at Florida State University, where many of the students are non-Hispanic, Dr. Sindy Chapa erected an altar in the memory of her father as shown below.



Museums around the US have had exhibits of altars for dia de los muertos both to celebrate the culture and to show the folkways of mesoamerica. From Oakland, California, to El Paso, Texas, even to the Idaho Historical Society, museums have in one way or another presented exhibits to mark the celebration.

Skelita Calaveras the Monster High doll created for Dia de Los Muertos has been a great success for Mattel, and the doll has been searched by name extensively in US States with strong Latino presence. As marketers realize the importance of Latinos to their bottom line, almost by accident they also educate the rest of the population about Latino cultural features.

What do all these stories and anecdotes tell us? As Hispanics acculturate they also spread the allure of their customs and beliefs. Acculturation is a two way street in which we learn from each other and find aspects of the culture of others attractive and meaningful. When cultural influence goes beyond the material aspects to the intangible and spiritual, one witnesses a societal transformation that should make marketers think more about culture and the future of marketing.

Friday, August 23, 2013

Fashion, Style, and Culture: The Case of US Latinos

Retailers often talk about how Hispanics are different in their approach to dress, clothing, and fashion. There has been coverage in the press about how some shopping centers are morphing themselves into Latino shopping centers to better serve their local communities and stay in business.

From casual observation I know that Hispanics dress up to go out on the weekends and kids are very well dressed to go to church and other activities, even when going on airplanes. The attention to dress and detail to style is apparent in a great number of cases. Many Latinos spend much of their leisure time in stores and malls enjoying their free time with their families and becoming informed about fashion and style. I have observed the more sensual approach to dressing by both Hispanic men and women. What are the attitudes that underlie this attention to style and fashion?

To answer the above question, I used the data from the Experian Marketing Services Simmons National Hispanic Consumer Study, that was collected between January 30, 2012 and March 13, 2013. The chart below shows differences in “any agree” (agree a lot plus agree a little) with the attitudinal statements about style and fashion with which Latinos were more likely to agree:




As observed above, Hispanics are more likely than non-Hispanics to be feel they are opinion leaders about clothes and fashion. They also are more likely to trust top designers and to trade up to newer designs faster than non-Hispanics.

Latinos are more likely to be influenced by fashion magazines and most importantly, Latinos enjoy more the activity of shopping for clothes. And Hispanics are also more experimental in the approaches to clothing and style.

What does these trends tell us? I think that Latinos are now influencers in fashion that need to be carefully watched as their tastes and preferences evolve. Marketers need to be pay attention to these trendsetters as their numbers and influence increases in the US.

Further, the eagerness these Hispanic consumers show to be in style, corroborates that merchandising for them is not necessarily the same as what is traditionally done for the rest of the population. Interestingly, the contrast of the attitudes on which non-Hispanics exceed Hispanics are interesting as documented in the chart below:




As can be seen non-Hispanics are the ones who are more likely to express conservative style and clothing attitudes. This trend adds evidence to the observation that Latinos are more likely to lead in dress, fashion, and style.  In terms of profitability and trend making marketers need to be be aware of the differences that Latinos represent for the future of their brands and retailing activities.

Clearly, examining the trends in the charts above suggests that conservatism is in general a more pervasive trends that leadership and innovativeness.  The percentages of conservative attitudes are higher. Still, where Hispanics excel is in having larger minorities that express an eagerness to change and innovate regarding style.

What can marketers do? Include more Latinos/Latinas in their approaches to marketing, regardless of whether or not their approach is a “Total Market” or more targeted approach. The voice of Hispanics needs to be over-represented in strategies that are forward looking. Further, Latinos need to be considered as opinion leaders and co-opted to represent your brands as they are more likely to genuinely embrace innovation and change.

The moral of the story is that there is no general market and that Latinos are shaping marketing futures.

The data used here is from Experian Marketing Services’ Simmons National Hispanic Consumer Study of adults 18+ -and was collected from January 30, 2012 to March 13,, 2013. The sample of Hispanics contains 7,982 individuals and the non-Hispanic sample has 16,870 people.

Monday, September 17, 2012

Cultural Attitudes and Language Preference of Hispanics: Marketing Implications

Do attitudes towards Latino culture change depending on the language preference of Hispanics? This is a question that has importance to marketers and service providers.  If cultural attitudes differ for those who prefer to speak English and those who prefer to speak Spanish then one can conclude that language preference is also an indicator of how close one is to one’s own culture. If on the contrary, cultural attitudes do not differ or differ to a small extent between English and Spanish preferred Latinos, then one can conclude that the overall Latino culture persists regardless of current language preference.

Using data from the Simmons National Hispanic Consumer Study that was collected in the twelve months ending on March 16, 2012, I created crosstabulations of language preference by cultural attitudes among Hispanics. Language preference was gauged as the language the respondent prefers to speak in general and the response categories were Only English, Mostly English but Some Spanish, Mostly Spanish but Some English, and Only Spanish. For this analysis I collapsed Only and Mostly English and Only and Mostly Spanish to form the preferences for English or Spanish.

Cultural attitudes were measured with a Likert type scale “Agree a lot,” Agree a little,” “Neither agree nor disagree,” “Disagree a little,” and Disagree a Lot.”  The items to agree or disagree with were:  

  • I believe it is important to teach Spanish to Hispanic Children as a way to help preserve Hispanic culture
  • I have more Hispanic friends than non-Hispanic friends
  • I make an effort to have my personal appearance reflect that I am Hispanic/Latino
  • Speaking English in our home is a priority in our Household
  • Speaking Spanish in our home is a priority in our Household

The two agree response categories in the scale were added up to have an overall agreement percentage.  The following chart shows the average percentages for those who prefer to speak English and those who prefer to speak Spanish for each of the attitudes.



The reader can see that generally speaking those who prefer to communicate in English exhibit a lesser priority in endorsing items that reflect a cultural attachment.  In particular, and in a somewhat obvious way, those who prefer to speak in English express that Speaking English at home is more of a priority for them than for their Spanish preferred counterparts. That trend is strongly reversed for those who prefer to speak Spanish as they indicate a very strong priority for Spanish to be the language of the home.

What is counterintuitive and revealing is that a large majority of those who prefer to speak English indicate that teaching Spanish to Children is a way to help preserve Hispanic culture. To me that means that preferring to speak English does not necessarily mean that the Spanish language is not highly thought of.

That those that prefer Spanish have more Hispanic friends than those who prefer English is not surprising.  The social networks of those who prefer English are likely to be wider and more diversified. Those who prefer Spanish are likely to live and work in conditions that may be somewhat  more segregated.

While a Latino personal appearance is not highly important in general, those who prefer Spanish endorse it to a larger extent.  And that is not very surprising either, because as one’s circles and circumstances expand one is more likely to also acquire the styles of those varied groups.

The main lesson for marketing, from my point of view is that while language preference does differentiate Latinos’ cultural attitudes, positive attitudes towards cultural elements persist among those who prefer to speak English.  In particular this is true when it comes to the education of children. It is an ambition to have one’s kids learn Spanish as a proxy for preserving the culture.

The moral of the story is that while Hispanics may be acculturating and switching to English as they stay longer in the United States, their loyalty to their heritage appears to persist.  Thus, cultural messages are likely to be a key link to reaching out to Hispanics be they Spanish or English preferred.

The data used here is from the Simmons National Hispanic Consumer Study and collected from January 31, 2011 to March 16, 2012. The sample contained 3,518 English preferred Latinos, and 2,104 Spanish preferred Hispanics.

Friday, September 7, 2012

Political Affiliation and Attitudes of Hispanics

In this heated political season of the Fall of 2012, when the different political parties are trying to get the attention of Hispanics it is of interest to explore how the political affiliation of Hispanics relates to some of their attitudes.

With online data collected by Research Now of Dallas Texas, for the Center for Hispanic Marketing Communication at Florida State University, I explore here a variety of attitudes as they relate to the political affiliation of Hispanic respondents. Affiliation was measured by asking respondents “Could you please tell us your political affiliation?” and the answer categories were Republican, Democrat, Independent, and No Party Affiliation, as well as the opportunity to refuse to answer. The attitude items were statements to which respondents could answer any number from 5 to 0, where 5 meant “Completely Agree” and 0 meant “Completely Disagree.”

Independent respondents were more likely to state  the economic crisis has made them more frugal in their purchases than other respondents. They were followed by those with no party affiliation. Republicans and Democrats were somewhat less likely to agree with the statement.




Still, in the context of a scale from 0 to 5, there was a general sense that frugality has been a factor in these consumers’ lives.  Perhaps Independent respondents and those with no party affiliation have opted for those responses because they are politically dissatisfied.

Interestingly, when asked about worrying about retirement, the trend is somewhat different.




In the case of worrying about retirement, Republicans and Democrats seem to be more worried than their counterparts. Again, in the context of the scale we used, this is a concern to many Latinos, in general.  

The use of coupons can be construed as an indicator of economic concern.




Here the reader can see a monotonic decline of habitual use of coupons with political affiliation, from Republican to No party affiliation.  Is it the case that those with a party affiliation are somewhat more systematic in organizing their purchases?

These days it is common for companies to endorse the idea that they need to give back to the communities they benefit from. 




Democrats and Independents are more likely to agree that they favor the companies that give back to the community. This is perhaps associated with socioeconomic status and with a more socially oriented philosophy.

Voting along the lines of political affiliation is obviously more prevalent among Democrats and Republicans. This is perhaps not surprising but the trend confirms that there is a sense of loyalty to the party.





There are many politicians and advertising strategists who believe that to influence Hispanics they need to use Latinos models and that influence is likely to come from other Latinos.



While there are some small differences among affiliations regarding the feeling that one is more influenced politically by others of one’s own ethnic group, the overall level of agreement is very low. This means to me that the influence regarding Latino political behavior is more based on issues and party affiliation than on the ethnicity of influencers.

Similarly, regarding advertising, we find that while there are some differences regarding the influence of others who share a Latino ethnicity, overall the ethnicity of the people featured in the ads does not seem to be highly important.




This may be due to the fact that Latinos come in all colors and that the party affiliation and issues are more important than the ethnicity of the characters in ads. Republicans are particularly less likely to be influenced by the ethnicity of the advertising portrayals.

Overall one can conclude that political affiliation does seem to have a relationship with attitudes about the economy, even though everyone seems to be affected by economic conditions  in general. Further, political affiliation seems to be a matter of loyalty particularly for Republicans and Democrats. The ethnicity of influencers, however, does not seem to be that important to these online consumers.

The data for this study was collected by Research Now of Dallas, Texas, thanks to the generous initiative of Ms. Melanie Courtright. Research Now contributed these data to the research efforts of the Center for Hispanic Marketing Communication at Florida State University.  This national sample had quotas for US region, age, and gender to increase representativeness. The distribution of political affiliations was as follows: