Showing posts with label Hispanic advertising. Show all posts
Showing posts with label Hispanic advertising. Show all posts

Monday, November 24, 2008

Professionals: Online Course on Hispanic Marketing - Spring 2009

After four successful semesters, an online course in Hispanic Marketing Communication will be offered again this Spring by the Florida State University Center for Hispanic Marketing Communication. The Center, headed by Dr. Felipe Korzenny, is pioneering education in Hispanic Marketing Communication.

The online course is available to anyone interested and is particularly recommended for professionals currently addressing the Hispanic market, or those who would like to start a Hispanic marketing initiative. The course, during the last four semesters, attracted students from many industries across the United States and provided a forum for learning and discussion about strategy that enriched the practice of many these professionals. The course has become an opportunity to share experience in an integrated framework.

Students in the course have testified that participation in it enriches their experience via online discussions with other professionals, case studies, readings, and guest lectures. Joining the group is more than studying the discipline because it encourages thinking and sharing of practices and ideas. The course creates synergy for communication and links professionals that otherwise could not meet each other to discuss their common Hispanic marketing problems and solutions.

The Spring 2009 session has duration of fifteen weeks (classes begin January 6 and end April 24) and includes topics such as language use, Hispanic cultural insights for marketing, and case studies relating to Hispanic marketing. The course will also address research and marketing strategies. A certificate of completion will be issued to all non-degree seeking students who satisfactorily complete the course, and eligible students can receive three hours of undergraduate/continuing education credit. THOSE INTERESTED ARE ENCOURAGED TO APPLY IMMEDIATELY AS REGISTRATION IS LIMITED. REGISTRATION IS OPEN NOW! For application information contact Jennifer Boss at inquiries@campus.fsu.edu or by phone at 850 644 7551.

Tuesday, October 2, 2007

Literature Insights for Hispanic Marketing

I am happy to announce that the Florida State University Center for Hispanic Marketing Communication released today a paper by Holly McGavock with my collaboration. This paper shows how insights from popular Latin American and US Hispanic literature can inspire marketing and advertising. This is an important first effort at systematizing the link between popular culture and marketing to US Hispanics. The full paper can be found at http://hmc.comm.fsu.edu/.

In McGavock’s words “Marketing messages are designed to travel to the consumer‘s heart and mind. Today, marketing communication is found everywhere, from subway walls to cell phones to internet sites to the television programs and movies we see on a daily basis. Consumers have learned, for the most part, how to tune out messages which don‘t appeal to or connect with them. Marketing, then, is becoming a much more sophisticated practice which requires practitioners to have an intimate knowledge of their consumers in order to connect with them on a deeper level. This is further evidenced by the increased presence of account planners in advertising agencies, whose job it is to find the insights in market research which help creatives make advertising which breaks through the clutter to reach consumers.

The same concept also applies to Hispanic marketing. For many years advertisers were able to sell their products simply by translating ―general market‖1 advertisements into Spanish and advertising on Spanish-language television networks. However, as spending in Hispanic marketing has grown, this market too has grown cluttered with advertisements, leading Hispanics in the US to feel overwhelmed by the number marketing messages and available information sources. Account planners are now popping up in the major Hispanic advertising agencies across the US. Their goal, like the goal of those in the general market, is to understand consumers and translate that understanding into insightful communication with consumers.

Much research has been done regarding the character, values and beliefs of US Hispanics. However, the search for insights requires looking for new and non-traditional sources of information. The culture of a people manifests itself in many different areas, all of which are of interest to marketers looking to understand consumers. Culture manifests itself in, among other things, traditions, clothes, music and literature. A closer examination of the literature of a people can reveal much about its culture. Furthermore, literature has the advantage of allowing the reader to experience the story as if he or she were actually a part of it. “

Thursday, January 18, 2007

Advertising to US Hispanics with Creative from Latin America

I come from a behavioral perspective when it comes to advertising. For me if an ad does not sell, it is not a good ad, regardless of how many awards it gets.

It is interesting that by claiming that there is not enough talent in the United States, Hispanic Advertising agencies are starting companies or subcontracting creative work in Latin America.

That is interesting because the principle of understanding the audience of the message gets distorted with this logic. How can a creative in Buenos Aires know how Hispanic teens in Los Angeles live and feel about themselves? How can a creative in Caracas know how Puerto Ricans in New York enjoy products and services?

Not that these creatives are not good at what they do, but how can they communicate effectively without knowing their audience. Just because they speak Spanish they are not necessarily adept at understanding the specific psycho-socio-cultural characteristics of Hispanics in the US.

I am not trying to say that Latin American creatives cannot get to do good advertising for US Hispanics, but the probability of that being so is not very high. They may get awards and distinctions with their creativity but will they help sell products to an audience they do not know well?

That is why having more Hispanics/Latinos in the US educated in Marketing and Advertising is of great importance. These individuals are more likely to have an intuition for the markets they will serve. Still, the general rule is that being Hispanic/Latino or Latin American does not make someone an expert on US Hispanic consumers. It is the study of the culture and lifestyles of US Hispanic consumers that can contribute to good advertising. Good US Hispanic account planning and creative work requires prior knowledge of the culture and also requires research and understanding of the intersection of the product/brand with the culture.

The moral of the story: Going far away for your messages can get you far away from your consumers