Issues Facing Marketers |
2012 is a year of working with change and ensuring your leverage your position and knowledge. We have just come out of a historically low economic period fraught with multiple legislative and regulatory changes that have altered our landscape remarkably!
So what is a marketer to do...
Well, I say start with the TOP 5 issues facing marketers today. In my view, they are:
- It's a different sandbox: used to be you knew who was playing in your sandbox and with your toys simply by being there. Now, everyone is playing in our industry.
The Key: stay in touch with your customers! - New rules, require new thinking: the regulatory changes, easier/harder- right/wrong, are here to stay. We have to adapt.
The Key: think about making it EASIER for the customer and let that be the lead. - It's the customer, silly!: what makes us successful? The customer! We have to be relevant and add value to their equation!
The Key: ask questions, study usage patterns and know WHY people make key decisions - All for One, One for all!: the bank/CU is made of many parts...but to the customer, they want ONE source for many of their financial needs.
They Key: make sure your business lines share! Monthly discussions at a minimum! - Consistency: the most important ingredient to real estate? Location! Location! Location! The most important ingredient to marketing? Consistency! Consistency! Consistency!
The Key: use frequency and recency to drive your consistent messaging and outreach!
Cheers!
Bruce
MarketMatch is a full-service marketing consulting firm, dedicated to the credit union and community banking community. We utilize knowledge-based strategies to help you FOCUS on the efforts that will generate MOMENTUM and yield the greatest RESULTS for your bottom line.
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