Showing posts with label Experian Marketing Services. Show all posts
Showing posts with label Experian Marketing Services. Show all posts

Thursday, July 25, 2013

The Latino Beer Story in the US

When growing up in Mexico City, I never imagined that Corona Extra would become the international prestige beer par excellence. Please do not take me wrong, I am proud that a Mexican beer brand has become so prestigious and popular around the world, but those early experiences were quite contrasting.

Corona Extra, along with Victoria, Sol, and a few other “low-end” brands, were the cheap beer brands that were consumed by people with scarce resources. These brands were popular at lunchtime at construction sites as workers would gather to eat tortillas, hot peppers, and other foods and drink those beer brands. The brands that at the time were considered prestigious in Mexico were Bohemia, Dos Equis, Modelo, and a few others.

Well, now Corona is seen as a prestige brand even among Mexicans, both in Mexico and in the US. I have heard consumers say that they feel proud that a Mexican beer brand has become the coveted brand of well to-do people in the US and in other places around the world. Because of this association the brand has acquired the connotation of national pride, and consequently Mexicans have increased their consumption. Clearly, it is not only those of Mexican origin, but many Latinos from different origins also share this affinity with Corona Extra, even though the largest share of Hispanics in the US is still Mexican, by far.

To quantify some of my impressions, I used the data from the Experian Marketing Services Simmons National Hispanic Consumer Study, adults 21+, that was collected between January 30, 2012 and March 13, 2013. Hispanics over-index versus non-Hispanics (123 vs. 96) in their drinking of imported beer. The percentages of those stating they drink imported beer are in the chart below:




And the consumption of imported beer tends to be largely in its “regular” or full calorie version.




Regular beer has a fuller flavor and that seems to be the preference of Latinos and non-Latinos alike. So, then, what about domestic beer consumption? The following chart provides the distribution for regular domestic beer and light/low-calorie.




As can be seen, when it comes to domestic brands, light/low-calorie brands have an advantage over regular beer brands. This may be explained by the higher cost of imported beer in the US: if the consumer is going to splurge, it may as well be for the full-flavor version of their preferred imported brand. That domestic brands are more likely to be consumed in general is not surprising because of their price point. Still, Latinos are more likely to drink beer from other countries than their non-Hispanic counterparts.

Now, going back to the initial question. How is Corona Extra doing along with some of the other larger imported beer brands? The chart below presents those brands that have a 2% or larger share of being the imported brands “most often” consumed among either Hispanics or non-Hispanics.




This is confirmatory of my qualitative observations. Corona is by far the largest import “most often” drunk by Hispanics followed by Heineken and other popular Mexican brands. Interestingly, non-Hispanics, who made the Corona brand popular, do not match the enthusiasm of Latinos for the brand.

Another consideration here is that advertising and marketing seem to work well. As the reader can intuitively confirm, those brands with more advertising and promotional efforts do better in the preference of consumers. This is not surprising but should serve as a reminder to marketers on how important it is to continue connecting with consumers in order to keep their preference. That Hispanics drink more of even Heineken (a Dutch brand) provides an indication of how important is the brand-consumer connection and in a cultural way. Heineken, not being a Latin American brand, has been proactive in attracting Latinos with culturally relevant messages. And by the way, please consider the notion that all marketing is cultural, because we are all acculturated in a particular cultural context and our tastes, preferences, and even dreams are shaped by that culture.

The domestic beer brands most often consumed by Latinos and non-Hispanics are also the ones that advertise the most: Budweiser, Bud Light, Coors, Coors Light, Miller, and Miller Lite. Here, however, there is a different story that I will detail at a future time.

The data used here is from Experian Marketing Services’ Simmons National Hispanic Consumer Study of adults 21+ -and was collected from January 30, 2012 to March 13,, 2013. The sample of Hispanics contains 7,425 individuals and the non-Hispanic sample has 16,278 people.

Tuesday, March 19, 2013

The Mystery of Bleach, Brand Loyalty, and The Latino Story

Spring is here and cleaning is in the minds of many. For years I have heard that bleach is an important cleansing agent in Hispanic households.  When visiting Latino households I regularly smell bleach in the kitchens and bathrooms.  

Using data from Experian Marketing Services’ Simmons National Hispanic Consumer Study that was collected in the twelve months ending on November 20, 2012, I found that 87% of Hispanic adults live in households that use bleach while only 82% of non-Hispanic adults live in households that use bleach. That represents an index of 105 for Latinos compared with an index of 99 for non-Latinos.

Interestingly, then, the attitudes expressed by Hispanics during my many years of doing research seem to be reflected in quantitative data. Bleach is an important part of the cleaning and disinfecting routine of Hispanics, and to a larger extent than anyone else.

Also, we all have heard about how brand loyal Latinos are. Because of a weak economy and other factors I suspected that private label and less expensive products would be most popular at this time. To my surprise Clorox is the brand of bleach most likely to be used by Latinos, even though it is a more premium brand. The following chart reports the brands used “most often” in Hispanic and non-Hispanic households.




Clearly, brand loyalty is alive and well among Latinos.  How else would one explain that Clorox bleach is their preferred brand? When doing qualitative research with Hispanics I frequently hear comments regarding the importance of staying with brands that have shown their efficacy over time.  In particular, Hispanics seem to be more brand loyal when it comes to products that are more central to the wellbeing of their families. This is good news for the Clorox company and an interesting challenge to alternative bleach manufacturers. This is a category where there is ample opportunity to grow among Hispanics.

Clorox 2 is a different type of product as it is not an oxidant, instead of bleach it uses oxygen as a cleaning agent. Interestingly, this product does not do as well among Hispanics, at least not yet.

At any rate, the story told here serves as a brand loyalty case study and a reminder of the value of cleanliness that Latinos hold dear. This also serves as a reminder that cultural values for product usage can be very powerful in determining consumer behavior.

The data used here is from Experian Marketing Services’ Simmons National Hispanic Consumer Study and was collected from October 24, 2011 to November, 2012. The sample of Hispanics contains 8,521 individuals and the non-Hispanic sample has 17,043 people.