Building Display Creatives for Your Audience

If you’re audience targeting (or considering it), customizing your ads for your audience can yield better performance. Here are the top tips for audience targeted creatives learned through the collective experience of hundreds of Google AdWords account teams.

1. Make your ads a helpful step in the user experience

Make audience specific recommendations, differentiate yourself from the competition, and provide new information. For example remarketing ads could show complementary products that an existing customer may need. If you’re targeting new users, feature positive testimonials and reviews to highlight your good reputation.

Make better use of audience targeting by addressing different stages in the buying cycle within your ad.

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2. Be Transparent

This is particularly important if you’re using remarketing. Your audience may wonder how you knew they were on your site or interested in specific products. Be upfront; link to a description of why they’re seeing your ads and how they work from your landing page. Showing a variety of ads helps minimize overly-specific targeting and repetition.

3. Tailor ads to your user

To drive better performance: personalize ads based on the product or service your audience would be interested in. If you’re remarketing to a user who browsed your site, match your ads to content they viewed. For example, if a user viewed a variety of smart phones, you could show ads promoting individual phones, phone plans, or phone accessories.

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4. Landing Page Relevance

Seamlessly link your audience-relevant creative message to a landing page on your website with content pertinent to the product or service the audience is interested in.

To improve your audience campaign performance, ensure that your landing page is optimized for conversions. Tools like Website Optimizer or Google Analytics can make optimizing your landing pages much easier.

Creative and its relevant landing page

5. Call-to-Action

A compelling call-to-action is crucial for any targeting type or advertising goal. Use your knowledge of your audience to match your call-to-action to the user in both content and style.

Phrases like ‘See Offers’ perform double duty by communicating next steps and highlighting a promotion or benefit in clicking.

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6. Use All Ad Formats & Sizes

Not every site will offer every ad size and format – if you’re missing ad sizes you could be missing out on thousands of impressions. Remember, you want to reach your audience wherever they are online. Maximize your opportunity to reach your audience anywhere on a network and increase volume by utilizing all ad formats, text ads, and display ad sizes available.

We’d love your feedback. Let us know if this was helpful or how it can be improved at better-ads@google.com.

Posted by Katie Miller, Inside AdWords crew

Better results, (still) early adoption: Marketing attribution in a complex digital landscape

Originally posted on the Google Analytics blog

Today, we’re sharing some research on marketing attribution that we conducted in partnership with Econsultancy, a leading digital market research firm. The insights -- Marketing Attribution: Valuing the Customer Journey -- provide a snapshot of how marketers and agencies are conducting attribution, the impact it has, and the barriers holding them back.

If you’re not familiar with digital attribution, it’s about distributing credit to all of the elements of your digital marketing program, so you can gauge the impact of customer marketing interactions on your sales results and make more accurate investment decisions. Here are a few snippets from the report that we found interesting:

It’s still a new craft, but early results show positive impact
Although digital attribution is still relatively new -- 83% of practitioners we surveyed have been using it for less than 2 years -- it clearly has a positive impact on businesses that employ it. 72% agree that it leads to better budget allocations, 63% gained a better understanding of how digital channels work together, and 58% had clearer insights into their audience:

Attribution leads to improved ROI, better budgeting

Last click attribution dominates; agencies are leading the way in experimentation
Most digital marketers run multiple campaigns, each with different strategies and objectives. For instance, display campaigns that are designed to generate awareness will have a different impact on sales than paid search campaigns designed to bring in buyers. Yet most marketers today still use attribution models that do not account for these differences in strategy. Although only 14% of respondents consider “last click” attribution to be “very effective,” it remains common; most likely because marketers haven't yet found or mastered the right attribution tools. Digital marketing agencies have done more with sophisticated attribution methods and technologies:


Robust attribution leads to confident digital decisions
For organizations that use attribution, it often leads to greater confidence in marketing choices: if you know the impact of your programs, it’s easier to budget for them. As one online retailer commented, “Attribution was the missing piece to our campaign analysis. Now we don’t run a campaign without learning something about how our marketing affects the buying cycle, and then testing to see whether it applies in the long run.”

Performing marketing attribution with Google
Here at Google we spend our time building intuitive tools to make measurement easier, so that you can really use your data to make smarter decisions. That’s why we provide several important tools for marketing attribution, including Search Funnels in AdWords and Multi-Channel Funnels in Google Analytics. And check out our Attribution Modeling tool in Google Analytics Premium, which includes five standard attribution models plus a custom model builder, so you can create and customize attribution models in minutes, and see data instantly. Learn more in our Attribution Playbook.

Join us for an Attribution Hangout
If you’re available this Friday, April 6, at 9:00am PDT, please join Bill Kee, Product Manager for Attribution, and Justin Cutroni, Analytics Advocate, for a Google+ Hangout. Bill will talk about the research and give a demo of the Attribution tool in Google Analytics Premium, as well as discussing Multi-Channel Funnels and AdWords Search Funnels, two complementary features.

To watch the Hangout on Air, tune into Justin’s Google+ Page on Friday. If you have a question that you would like us to discuss, please enter it in this this form -- and we’ll invite five of you to join the Hangout live to ask your questions.

We look forward to seeing you at the Hangout on Friday!

Posted by Sara Jablon Moked, Product Marketing Manager, Conversion and Attribution

Better results, (still) early adoption: Marketing attribution in a complex digital landscape

Today, we’re sharing some research on marketing attribution that we conducted in partnership with Econsultancy, a leading digital market research firm. The insights -- Marketing Attribution: Valuing the Customer Journey -- provide a snapshot of how marketers and agencies are conducting attribution, the impact it has, and the barriers holding them back.

If you’re not familiar with digital attribution, it’s about distributing credit to all of the elements of your digital marketing program, so you can gauge the impact of customer marketing interactions on your sales results and make more accurate investment decisions. Here are a few snippets from the report that we found interesting:

It’s still a new craft, but early results show positive impact
Although digital attribution is still relatively new -- 83% of practitioners we surveyed have been using it for less than 2 years -- it clearly has a positive impact on businesses that employ it. 72% agree that it leads to better budget allocations, 63% gained a better understanding of how digital channels work together, and 58% had clearer insights into their audience: 

Attribution leads to improved ROI, better budgeting

Last click attribution dominates; agencies are leading the way in experimentation
Most digital marketers run multiple campaigns, each with different strategies and objectives. For instance, display campaigns that are designed to generate awareness will have a different impact on sales than paid search campaigns designed to bring in buyers. Yet most marketers today still use attribution models that do not account for these differences in strategy. Although only 14% of respondents consider “last click” attribution to be “very effective,” it remains common; most likely because marketers haven't yet found or mastered the right attribution tools. Digital marketing agencies have done more with sophisticated attribution methods and technologies:



Robust attribution leads to confident digital decisions
For organizations that use attribution, it often leads to greater confidence in marketing choices: if you know the impact of your programs, it’s easier to budget for them. As one online retailer commented, “Attribution was the missing piece to our campaign analysis. Now we don’t run a campaign without learning something about how our marketing affects the buying cycle, and then testing to see whether it applies in the long run.”

Performing marketing attribution with Google
Here at Google we spend our time building intuitive tools to make measurement easier, so that you can really use your data to make smarter decisions. That’s why we provide several important tools for marketing attribution, including Search Funnels in AdWords and Multi-Channel Funnels in Google Analytics. And check out our Attribution Modeling tool in Google Analytics Premium, which includes five standard attribution models plus a custom model builder, so you can create and customize attribution models in minutes, and see data instantly. Learn more in our Attribution Playbook.

Join us for an Attribution Hangout
If you’re available this Friday, April 6, at 9:00am PDT, please join Bill Kee, Product Manager for Attribution, and Justin Cutroni, Analytics Advocate, for a Google+ Hangout. Bill will talk about the research and give a demo of the Attribution tool in Google Analytics Premium, as well as discussing Multi-Channel Funnels and AdWords Search Funnels, two complementary features.

To watch the Hangout on Air, tune into Justin’s Google+ Page on Friday. If you have a question that you would like us to discuss, please enter it in this this form -- and we’ll invite five of you to join the Hangout live to ask your questions.

We look forward to seeing you at the Hangout on Friday!

Posted by Sara Jablon Moked, Product Marketing Manager, Conversion and Attribution

Share reports by email and export to PDF: now live in the new Google Analytics

The new Google Analytics has come a long way since it was first unveiled last March. Between multi-channel funnels, real time, flow visualization, premium, and a whole host of other incredible features, it is hard to believe that only a year has gone by.

We are excited to announce that Analytics reports can now be automatically sent to yourself or other members of your team from within the new Google Analytics. These reports can be set up to email at a variety of regularly scheduled times, including daily, weekly, monthly, and quarterly. Reports can also be exported to PDF allowing you to save or share the insights you’ve found using Google Analytics.

Where to find Email and PDF export
Look in the newly-redesigned Utility Bar located at the top of your favorite reports for Email and PDF Export options:

In order to provide maximum flexibility, this functionality is available on standard reports, custom reports, and dashboards. Clicking on the "Email" button on a dashboard pulls up the same email scheduling dialog as in standard reports and offers the same feature set:

Why "beta"?
For those who have used the email scheduler in the old interface, this new emailer system operates independently and has enhancements in reliability and ease of use. We are putting the finishing touches on the look and feel of exported reports, and anticipate that these will be finalized soon.

Part of the transition to the new emailing system is an opportunity to "reset" your scheduled emails. Consider which scheduled emails have been most helpful and be sure to recreate those in the new interface. The new Google Analytics has some reporting differences and additional metrics that you may want to take advantage of when drafting new scheduled emails. We will provide ample notice before scheduled emails from the old Google Analytics are sunset later this year.

We would love to hear how the release of these features helps you to be efficient and derive valuable insights. Let us know your thoughts in the comments. Happy exporting!

- Chris Anderson, Google Analytics team

Google Ads - now on Google+

When we launched Google+ Pages last November, we aimed to provide you with a way to post updates and news about your business, have engaging conversations with customers, and send tailored messages to specific groups of people.

We’re now excited to share that Google Ads will be joining Google+ Pages to provide you, our advertising partners, with the latest Google advertising product news, training, tips and Hangouts that can help make the web work for you. We hope it will become a useful resource for growing your business, reaching customers in the moments that matter, and making smarter decisions.

Click to view page

Here’s a quick peek at what you can expect from the Google Ads page on Google+:

• Stay ahead of the curve with the latest launches and updates for Google's advertising solutions, including search, display, mobile, social, YouTube and Google Analytics
• Receive how-to information, best practices, and recommendations
• Learn about upcoming trainings and events
• Attend Hangouts with product experts

Add Google Ads to your circles here. We look forward to connecting with you on Google+.

Posted by: Christina Park and Katie Miller, Ads Product Marketing

Currency in the Digital Age: Users Not Customers

Today, businesses interact differently than they did in the pre-Internet era. No longer can they exist without an interactive website, social media presence, and if not now, possibly by the time you finish reading this post, mobile-enhanced sites and branded apps.

In the words of Aaron Shapiro, CEO of Huge, “The Internet will drive the majority of all consumer purchases…a figure that will only grow as young people who have never lived without the Internet increase their spending power. The result: there’s no longer such a thing as an offline business – every company must have an effective digital strategy to survive.”

In Shapiro’s book, Users Not Customers, this has resulted in a new business model, one in which companies focus on users first and foremost. Users are defined as employees, job candidates, business prospects and partners, brand fans, members of the media, and other influencers who interact with a business through digital media and technology. The hope is that by implementing a user-first strategy and creating a positive user experience, “Users are then the engine for growing a customer base.”

As a business evolves from the traditional model of interacting solely with customers to the larger universe of users, there can be a concern. According to Shapiro, “A culture of greatness includes one subtle component that is often missed in the world of innovation, and that’s delivery. Our goal is not to create the Mona Lisa, the perfect work of art that will stand the test of time. It’s to create the best user-first experience on time and with the resources available.”

Can your business adopt this new business model? Can all employees understand the importance of digital currency? And how can your leaders help employees to pay better attention to all audiences that fall under the umbrella known as users? 

Bottom line, how can your business focus on users rather than customers to stay one step ahead of the competition?

___________________

Visit Aaron’s Blog: http://aaronshapiro.com

Connect with Aaron on Twitter: https://twitter.com/#!/amshap

Interplanetary Reporting Comes To Google Analytics

At Google we like to create solutions for the future. And we imagine a future where web use won’t be restricted simply to Earth. Rather, people will want to visit their favorite sites while cruising around the rings of Saturn with friends or relaxing at the (inevitable) Mercury tanning facility.

When the galaxy is our playground, marketers, analysts and webmasters will want to understand location use beyond Earth. For example, if you had a chain of taco stands and noticed many users visiting your website from the Mars outpost, well, that might help you make a business case to begin expanding your business to serve Mars colonists.

That’s why today we’re announcing a sneak preview of our new Interplanetary Reports. While currently you only get a partial picture of website visitor location, we want to expand beyond Earth to help you understand visitor activities from neighboring stars and planets. You’ll also be able to drill down on each planet to see greater detail. For example, which colony or outpost your visitors came from similar to the city drill down available for Earth today. 

In order to help you improve slow interplanetary site speed we’re also adding an average page load time to this report to help you understand latency issues caused by distances between planets. 

When you slice and dice the data from these new reports, you might discover some interesting things. For example, we noticed a direct correlation between gravity and site bounce rate. Visitors coming from the moon bounced 6 times higher than those from earth.

We figured you might have questions. So, following is a quick FAQ for current Google Analytics users:

When will the new reports be released?

The new reports are scheduled to be released to all users starting in the year 2030, when we anticipate local space travel becomes widespread. 

How far across space will the new reports track?

We’ll start by tracking location from as far away as the Andromeda Galaxy, however as light speed travel becomes more widespread we’ll be integrating new (patent-pending) technologies to track visitors from greater locations.

Does Google Analytics plan to also segment traffic by species?

Non-human traffic is something we’ve been thinking about. As we work together with our space-faring friends, we’ll be introducing a new section within demographics to take into account any new species discovered. 

We hope you’re as excited as we are to explore the galaxy and also keep connected to the web. After all, updating your space logs (slogs) should be a social activity that users from across the galaxy can comment on, share, and of course measure.

- The Google Analytics team

photo courtesy NASA/JPL-Caltech

...and yes, this is our April Fools' Day joke.